Below are UT Gardens, Knoxville summer camp policies. Contact our Education Coordinator Whitney if you have any questions.
University of Tennessee Gardens, Knoxville Cancellation & Refund Policy:
Camps may be cancelled due to insufficient enrollment or other unforeseen circumstances. A full refund will be made in the event the UT Gardens cancels a camp.
Individual Cancellations:
If you find your child cannot attend the camp you’ve registered them for, please email whitneyhale@tennessee.edu and let us know. A full refund of the registration will be issued for cancellations made at least 30 days prior to the event. A 50% refund will be issued 15 days prior to the event. No refunds will be made for cancellations made fewer than 7 days before the event. Please let us know if your child will not be able to attend for any reason at any time.
If you need to cancel your registration, you may transfer the fee to another camp. This camp transfer must be redeemed either in the current camp year or the following year. To utilize this option, you must first email the Education Coordinator at whitneyhale@tennessee.edu. If the camp you transfer your fee to is greater than your original registration fee, you will need to pay the difference. If the class you wish to transfer the fee to is less than your original fee you will not be reimbursed the difference. In order to transfer the registration fee, you must email whitneyhale@tennessee.edu within 24 hours of the camp starting time.
Publicity Release:
Upon enrolling in a UT Gardens program, the parent/guardian authorizes the University of Tennessee to use photographs, quotes, or video footage from the camp program for the purpose of marketing. In the event that you do NOT want images of your child publicized, you MUST provide written notice to our Education Coordinator prior to the start of camp. These requests must be made via email to whitneyhale@tennessee.edu.
Illness Policy:
If your child shows signs of being ill, including but not limited to coughing, sneezing, runny nose, fever, stomach ache, and vomiting, they will not be allowed to stay at camp. We will call to have them picked up. This is based on our discretion and will be determined on a case-by-case basis. If someone in your child’s household is sick (with the flu, Covid, strep throat, etc.), please do not send your child to camp. Please do not send a sick or “under the weather” child to camp. The heat and exertion exacerbate even minor symptoms of discomfort. Remember, if your child will not be attending any day of camp for any reason, please let us know by contacting the Education Coordinator at whitneyhale@tennessee.edu.
Please promptly drop-off and pick your child up at designated times each day. Most camp days begin at 8:30am and end at 3:30pm. There is no before care or after care available. If you are late picking your child up from camp (late being defined as not present for pick up within 15 minutes of the end of the camp day), then you will be charged an additional $10 for every five minutes past that 15-minute mark. Camp staff must be notified before pick-up of the adult who will be picking each child up from camp each day. The designated pick-up person/people must be on the list of the child’s emergency contacts or otherwise stated clearly in writing on camp forms. If it is someone apart from the usual, we may ask to see a driver’s license. We need their first and last name and their phone number.
All camp forms must be completely filled out and submitted prior to the first day of your child’s camp before they will be allowed to participate. This means, if you do not have it filled out before 8:30am Monday morning of camp, then your child cannot stay while you leave to fill it out.
These forms are linked on the main Summer Camps page.
Please notify us of any allergies or any other unique things about your child that may impact the way they participate in camp.
No one is allowed to share food at camp. UT Gardens will not provide food for anyone with the exception of a food-related lesson being part of the camp itself. This will not substitute for your child’s lunch or snack for the day. Peanuts and peanut products are not allowed at the UT Gardens Summer Camps.